Refund and Returns Policy

Refund & Return Policy — Orient Solutions LLC

Hardware Products

  • Returns accepted only for defective items within 7 days of delivery.
  • Items must be unused, in original packaging, with all accessories.
  • Refunds processed after inspection.

Non‑Returnable Items

  • Software licenses
  • Digital downloads
  • IT services (AMC, support, consulting)

Refund Processing

Refunds are processed within 7–14 business days.

Contact Us

For return or refund requests, please contact:

Orient Solutions LLC
Website: www.orientsolutions.ae
Email: info@orientsolutions.ae
WhatsApp / Phone: +971 55 874 2012